Data Privacy and Protection Policy

Effective as of: August 1, 2024

This Data Privacy and Protection Policy outlines how we collect, use, protect, and share your data when you interact with our chatbot. We are committed to safeguarding your privacy and ensuring your data is secure.

Data Collection

Personal Information:

Name
Email address

Interaction Data:

Learner responses
Learner's Completion Rate

Data Usage

We use the collected data to:

Provide and improve our services
Respond to user inquiries and support requests
Analyze and monitor usage patterns

Data Protection

We implement measures to protect your data, including:

Technical Measures:

Encryption
Firewalls
Secure Access: Access to data is restricted to authorized personnel only.

Organizational Measures:

Training: Our staff receives regular training on data protection and privacy practices.
Policies: We maintain and enforce internal policies to ensure data protection.

Data Sharing

We do not sell or rent your data to third parties.

We may share your data with:

Coursera: To provide seamless integration and improved access to educational resources.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. Once the data is no longer needed, we will securely delete or anonymize it.

User Rights

You have the right to:

Access your data and request a copy
Correct or update inaccurate data
Request the deletion of your data
Restrict or object to the processing of your data
Withdraw your consent at any time

Changes to This Policy

We may update this Data Privacy and Protection Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns regarding this Data Privacy and Protection Policy, please reach out to us:

Email: sam@techtreeglobal.com